1 Your rights over your personal data
In accordance with the Regulation (EU) 2016/679 (GDPR) and the Data Protection Act, you have the following rights over your personal data collected by Taxi Marne-la-Vallée:
Right to erasure
Request the complete deletion of your personal data (Art. 17 GDPR)
Right of access
Obtain a copy of all the data we hold about you (Art. 15)
Right of rectification
Correct your inaccurate or incomplete data (Art. 16 GDPR)
Right to object
Oppose the processing of your data for canvassing or profiling (Art. 21)
Right to limitation
Request the temporary suspension of the processing of your data (Art. 18)
Right to portability
Recover your data in a structured and readable format (Art. 20)
2 Data we collect
We only collect data strictly necessary the execution of the race and the communication with you. No data is sold to third parties.
- Contact details — name, first name, telephone number, email address (if provided)
- Race data — pick-up address, destination, date and time of booking
- Payment data — only race receipts (no bank cards stored)
- Communications — exchanges by telephone, SMS, WhatsApp or e-mail linked to your reservation
- Technical data — IP address, pages consulted via analytical cookies (see Cookies policy)
3 How to exercise your right to erasure
To process your request, we will need verify your identity in order to avoid any fraudulent deletion. Please mention the information allowing you to be identified (telephone or e-mail used when booking).
📧 Deletion request form
✅ Your email client has opened with the request pre-filled. If this did not open, send an email directly to contact@taximarnelavallee.com.
Or send an email directly to:
✉️ contact@taximarnelavallee.com Pre-filled object · Response within 30 days maximum4 Processing time
30 days
Maximum response time
In accordance with Art. 12 of the GDPR, we acknowledge receipt of your request as soon as possible and follow up on it within 30 days from receipt. This period may be extended by an additional 2 months in the event of complex requests, you will be informed.
In accordance with Art. 12 of the GDPR, we acknowledge receipt of your request as soon as possible and follow up on it within 30 days from receipt. This period may be extended by an additional 2 months in the event of complex requests, you will be informed.
An acknowledgment of receipt will be sent to you by e-mail to the address indicated in your request, confirming that your request has been taken into account.
5 Exceptions to the right to erasure
In accordance with Art. 17§3 of the GDPR, certain data cannot be deleted when necessary:
- To exercise the right to freedom of expression and information
- Compliance with a legal obligation (e.g.: invoices kept for 10 years according to the Commercial Code)
- To establish, exercise or defend legal rights
- For archiving purposes in the public interest or for research purposes
In these cases, we will explicitly inform you by e-mail giving reasons for the partial or total refusal.
6 Complaint to the CNIL
If you consider that the processing of your personal data does not comply with applicable regulations, you have the right to lodge a complaint. complaint to the CNIL (National Commission for Information Technology and Liberties):
- Website: www.cnil.fr
- Mail: CNIL, 3 Place de Fontenoy — TSA 80715 — 75334 Paris Cedex 07
- Telephone: 01 53 73 22 22
We encourage you to contact us directly first in order to resolve your request amicably before resorting to the CNIL.