Wheelchair accessible transport
A ramp-equipped vehicle, available around the clock five minutes from the parks. You board in your own wheelchair and stay in it, door to door — no transfer to a seat, no wheelchair surcharge, companions included.
A wheelchair accessible taxi (TPMR in French) is a vehicle adapted to carry a passenger seated in their own wheelchair. You board via an access ramp, the chair is secured to the floor by four restraint straps, and the passenger keeps their own seat belt. No transfer onto a seat is needed, either getting in or getting out. We run this service from Serris, five minutes from Disneyland Paris, 24 hours a day, on the regulated taxi meter.
In practice this changes three things. Nobody has to lift the passenger, which is the single most common reason a family cancels an outing. The electric wheelchair — usually far too heavy and bulky for a saloon car boot — travels with its user instead of staying at the hotel. And the family rides in the same vehicle, so there is no second car to book.
The wheelchair, the ramp and the driver's assistance are not charged for. The approved zone B meter is what counts.
| Route | Indicative fare | Duration | Included |
|---|---|---|---|
| Val d'Europe / Chessy TGV station → Disneyland | €30 | 5–10 min | Ramp, restraints, companions |
| Paris Charles de Gaulle → Disneyland | €104 | ≈ 45 min | Flight tracking, meet in arrivals hall |
| Orly → Disneyland | €135 | ≈ 55 min | Flight tracking, all terminals |
| Central Paris → Disneyland | €110 | ≈ 50 min | Pick-up at your exact address |
| Beauvais → Disneyland | €288 | ≈ 1 hr 45 | Low-cost flight tracking |
| Jossigny hospital, clinics, laboratories | On the meter | Depends on town | Waiting on site possible |
Indicative daytime fares for the whole vehicle. Night (10 pm – 6 am), Sunday and public holiday surcharges follow the Seine-et-Marne prefectoral order. No deposit is required to book.
Non-slip ramp deployed by the driver, gentle gradient, usable from the pavement or the road. Your family is not asked to lift anything.
Four straps lock the wheelchair to the floor, plus a seat belt for the passenger. This is the equipment required to travel seated in your own chair.
Powered chairs and mobility scooters board via the ramp. Send us the weight and width when booking and we confirm within minutes.
The family travels in the same vehicle, with the luggage. The meter charges the journey, not the number of passengers.
Your guide or assistance dog travels with you, free of charge and without a crate, as French law provides. Just tell us so the driver keeps the floor space.
Night flights, leaving the park after the fireworks, a 6 am appointment: the service does not stop, public holidays included.
Five details are enough for everything to run smoothly on the day.
Please book 24 hours ahead where you can: the accessible vehicle is the only one of its kind in our fleet and cannot be improvised at the last minute. For anything urgent, call anyway — we check availability straight away.
Drop-off at the accessible entrance of every Disney hotel, Disney Village and Chessy TGV station — no crossing a car park.
Disneyland page →Met in the arrivals hall with a name board, flight tracking included, escorted to the check-in desk on departure.
CDG transfers →All terminals, both directions, including very early low-cost departures.
Orly transfers →B&B, Best Western, Explorers, Radisson, Marriott — we know each one's accessible entrance.
All hotels →Appointments, tests, hospital discharges, with waiting on site if needed.
Medical transport →Eiffel Tower, Louvre, Champs-Élysées: dropped as close as possible to the accessible entrance.
Paris taxi →| Option | Electric wheelchair | Door to door | Booking |
|---|---|---|---|
| Wheelchair accessible taxi | Yes, secured | Yes | 24 hours ahead recommended |
| RER A train | Depends on the station and whether lifts work | No | Assistance must be arranged ahead |
| Hotel shuttle | Rarely equipped | No, shared stop | Depends on the hotel |
| International platform | Varies, ride subcontracted | Yes | Price often shown only after booking |
The real difference is not the price, it is the certainty. A platform resells your ride to a local operator it does not name in front of you; we drive it ourselves, from Serris, and the amount on the meter is the one set by the prefecture. For the park itself, read our guide to disabled access at Disneyland Paris and our article on accessible taxis leaving Disneyland.
Tell us the type of wheelchair and the time — we confirm availability straight away.
+33 7 50 53 56 58